Customer Service Coordinator Job at Cowgirl Tuff Company, Cokato, MN

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  • Cowgirl Tuff Company
  • Cokato, MN

Job Description

Job Description

Job Description

We are seeking a dynamic and energetic Customer Service Coordinator to join our team! In this vital role, you will be the frontline ambassador for our clients, ensuring their needs are met with enthusiasm and professionalism. Your proactive approach will help foster strong relationships, streamline communication, and deliver exceptional support across multiple channels. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity!

Responsibilities

  • Manage inbound and outbound customer interactions via phone, email, and chat with enthusiasm and professionalism
  • Provide comprehensive customer support by addressing inquiries, resolving issues, and offering tailored solutions
  • Assist clients with data entry tasks, updating records accurately within our systems using Microsoft Office tools
  • Maintain excellent phone etiquette during all interactions to ensure positive customer experiences
  • Support sales initiatives by identifying client needs and promoting relevant products or services when appropriate
  • Manage returns process from start to finish including handling inquiries via emails, web chats, phone calls, and messages on platforms like Big Commerce and Reamaze.
Company Description

Cowgirl Tuff Company is the path maker that empowers, inspires and transforms our industry and believers. Through our experiences we believe anything is possible. Never Give Up!

Company Description

Cowgirl Tuff Company is the path maker that empowers, inspires and transforms our industry and believers. Through our experiences we believe anything is possible. Never Give Up!

Job Tags

Work at office

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